Tour stop 3 of 5 · every skill links to where it was earned

The Craft

A skills list is easy to type. Each one below links to the page that shows where it was earned and how you can check it.

Implementation & go-live

Discovery → configuration → data migration → testing → training → go-live → support. Run personally, hundreds of times, as the person accountable for the outcome.

requirementsdata importsUATtrainingcutover

The lifecycle, illustrated →

Production support

Triage, log analysis, SQL investigation, root cause, fix, and the honest customer conversation while it's broken. Systems where downtime stopped someone's business.

diagnosisescalationon-callroot cause

Support as a craft →

SQL & data work

Schema design, query optimization, migration, deduplication, reconciliation, and data-quality exception handling on multi-million-row databases (MySQL/MariaDB, MS SQL Server).

MySQLMS SQLmigrationdata quality

The governance evidence →

Development

Plain-PHP (5 → 8.2, current code in 8.2), Delphi/RAD Studio, JavaScript, REST APIs, and a decade of living in the same codebases — read before changing, never break production.

PHP 8.2DelphiRESTjQuery/AJAX

Languages, stacks, and proof →

Documentation & training

User guides, SOPs, training materials, and plain-language explanation for non-technical people — 1,000+ users trained from receptionists to executives.

SOPsuser guidestraining

Where this shows up →

AI-assisted work

Daily use of AI assistants for data analysis and technical research — used with judgment, because I studied the underlying machine learning formally.

applied AIML fundamentals

How I use AI, honestly →